Terms of
Service
EXPOND, INC.
USER AGREEMENT
PLEASE READ THIS USER
AGREEMENT AND THE SITE TERMS OF USE CAREFULLY AS THEY CONTAIN IMPORTANT
INFORMATION REGARDING YOUR LEGAL RIGHTS, REMEDIES, AND OBLIGATIONS. THESE
INCLUDE VARIATIONS AND EXCLUSIONS AND A WAIVER OF RIGHTS TO A JURY TRIAL.
1. BASIC TERMS
This User Agreement
(“this Agreement”) is a contract between you (“you” or “user”)
and Expond, Inc. (“EXPOND,” “we” or “us”). You must read,
agree to, and accept all of the terms and conditions contained in this
Agreement in order to create an Account, access the Site Services, download
Content from, or otherwise utilize, our website located at https://goexpond.com/ and all portions of the website
accessible through that link (“Site”). For the purposes of this
Agreement, “Site Services” shall refer to the software platform within
the Site that is designed to facilitate the booking of health and wellness
experiences on demand (“EOD Activity”) with health and wellness service providers
(“Professionals”), as well as the actual participation in those EOD
Activities by users and Service Providers booked through that platform. “Content”
shall refer to any text, html, URLs, images, graphics, video, other rich media
content, or other materials submitted to, posted to, uploaded to, downloaded
from, or appearing or existing on the Site or within the Site Services.
You may not use the
Site or Site Services if you are unable to enter into this binding Agreement
with EXPOND. The terms and provisions contained herein apply to all users of
the Site, including, but not limited to, non-registered users, registered
users, and Professionals who provide services through the Site. All Site
Services must be used in compliance with these Terms and all applicable local,
state, national, and international laws, rules, and regulations. This Agreement
includes and hereby incorporates by reference the Site Privacy Policy available
at https://goexpond.com/privacy-policy/ (the Terms of Use and Privacy Policy,
together with this Agreement, are hereinafter referred to as the “Terms of
Service”).
YOU UNDERSTAND THAT BY
USING THE SITE OR SITE SERVICES AFTER THE EFFECTIVE DATE, YOU AGREE TO BE BOUND
BY TERMS OF SERVICE, INCLUDING THE BINDING ARBITRATION PROVISION IN PARAGRAPH
15 OF THIS AGREEMENT. IF YOU DO NOT ACCEPT THE TERMS OF SERVICE IN THEIR
ENTIRETY, YOU MAY NOT ACCESS OR USE THE SITE OR THE SITE SERVICES AFTER THE
EFFECTIVE DATE.
IF YOU AGREE TO THE
TERMS OF SERVICE ON BEHALF OF AN ENTITY, OR IN CONNECTION WITH PROVIDING OR
RECEIVING SERVICES ON BEHALF OF AN ENTITY, YOU REPRESENT AND WARRANT THAT YOU
HAVE THE AUTHORITY TO BIND THAT ENTITY TO THE TERMS OF SERVICE AND YOU AGREE
THAT YOU ARE BINDING BOTH YOU AND THAT ENTITY TO THE TERMS OF SERVICE. IN THAT
EVENT, “YOU” AND “YOUR” WILL REFER AND APPLY TO YOU AND THAT ENTITY OR AGENCY.
2. AMENDMENT
AND MODIFICATION
A. AMENDMENT OF THESE
TERMS
Subject to the
conditions set forth herein, EXPOND may, in its sole discretion, amend the
Terms of Service, at any time. EXPOND will provide reasonable advance notice of
any amendment that includes a substantial change by posting the updated Terms
of Service on the Site, providing notice on the Site, and/or sending you notice
by email. Any revisions to the Terms of Service will take effect on the noted
effective date (each, as applicable, the “Effective Date”). If you do
not agree with our modifications to the Terms of Service, your only recourse is
to decline such terms and stop using the Site and Site Services.
B. MODIFICATION OF THE
EXPOND SITE AND SITE SERVICES
In an effort to
improve the Site and Site Services, the Site and Site Services may be modified
by us at any time without prior notice to you. You agree and understand that
the Site and Site Services, as modified, will be subject to the Terms of
Service. We may change, suspend, or discontinue providing the Site and/or
Services or any of their features or Content to you or to users generally for
any or no reason, at any time. We may also impose limits on certain features
and services or restrict your access to parts or all of the Site and/or
Services at our sole discretion at any time without liability or prior notice
to you.
3. PURPOSE OF
EXPOND
The EXPOND Site is a
marketplace where those people interested in booking on-demand health and
wellness services (“Clients”) and Professionals can identify each other
and advertise, provide, and buy EOD Activities online (“EXPOND Purpose”).
Subject to the Terms of Service, EXPOND provides the Services to users by
hosting and maintaining the Site and facilitating the formation of contracts
for provision and receipt of EOD Activities (“EOD Contract”). When a
user enters into an EOD Contract, the users use the Site and Services to communicate
with each other, and to issue invoices and pay any amounts owed under the EOD
Contract.
A. RELATIONSHIP WITH
EXPOND
EXPOND makes the Site
and Services available to enable Professionals and Clients to find and transact
directly with each other. Through the Site and Services, Professionals may be
notified of Clients that may be seeking the EOD Activities they offer. At all
times, however, users are responsible for evaluating and determining the
suitability of any EOD Activity, Professional or Client on their own.
If a Client and
Professional decide to enter into an EOD Contract, that EOD Contract is
directly between the User and the Professional; EXPOND is not a party to the
EOD Contract. The Client and Professional have complete discretion, both with
regard to whether to enter into an EOD Contract and the selected terms of any
such EOD Contract. You acknowledge, agree, and understand that EXPOND is not a
party to any EOD Contract and that the formation of an EOD Contract between
users will not, under any circumstance, create an employment or other service
relationship between EXPOND and any user or a partnership or joint venture
between EXPOND and any user. With respect to any EOD Contract, Clients and
Professionals may enter into any written agreements that they deem appropriate
(e.g., confidentiality agreements) provided that any such agreements do not
conflict with, narrow, or expand EXPOND’s rights and obligations under the
Terms of Service, including this Agreement.
B. CLIENT RELATIONSHIP
WITH EXPOND
You acknowledge,
agree, and understand that EXPOND is not a party to the relationship or any
dealings between Client and Professional, including any EOD Contracts. Without
limitation, users are solely responsible for: (1) ensuring the suitability and
legality of any requested EOD Activity; (2) determining their physical fitness,
capabilities, and abilities in regards to the Activities selected; and (3)
providing and paying for EOD Activities. You further acknowledge, agree, and
understand that you are solely responsible for assessing whether to enter into
an EOD Contract with another user and for reviewing any information about
another user, including Composite Information (defined below). EXPOND does not
make any representations about or guarantee the truth or accuracy of any
Professional’s or Client’s listings or other Content on the Site, and does not
verify any feedback or information provided by Users about Professionals or
Clients.
You acknowledge,
agree, and understand that EXPOND does not, in any way, supervise, direct,
control, or evaluate Professionals or their work and is not responsible for any
EOD Activity or EOD Activity terms. EXPOND makes no representations about and
does not guarantee, and you agree not to hold EXPOND responsible for: (1) the
quality, safety, or legality of EOD Activities; (2) the qualifications,
background, or identities of users; (3) the ability of Professionals to deliver
EOD Activities properly, safely, or accurately; (4) the ability of Clients to
pay for EOD Activities; (5) Content and statements or posts made by users; or
(6) the ability or willingness of a Client or Professional to actually complete
a EOD Contract or transaction.
You also acknowledge,
agree, and understand that Professionals are solely responsible for determining,
and have the sole right to agree to, which EOD Activities to offer; the time,
place, manner, and means of providing any EOD Activity and the price they
receive for such services.
C. PROFESSIONAL
RELATIONSHIP WITH EXPOND
Nothing in this
Agreement is intended to or should be construed to create a partnership, joint
venture, franchisor/franchisee or employer-employee relationship between EXPOND
and any Professional. You acknowledge, agree, and understand that: (1)
you are not an employee of EXPOND, and you are not eligible for any of the
rights or benefits of employment (including unemployment and/or workers
compensation insurance); (2) EXPOND will not have any liability or obligations
for acts or omissions by you or other users with respect to EOD Contracts
and/or EOD Activities; (3) EXPOND does not, in any way, supervise, direct, or
control any Professional or their provision EOD Activities; (4) Professionals
are free to determine when and if to perform or provide EOD Activities and
EXPOND does not set or have any control over whether Professionals choose to
perform EOD Activities, or their work hours and work schedules; (5)
Professionals will be paid in accordance with the terms of any EOD Contract
agreed to, and EXPOND does not, in any way, provide or guarantee Professionals
a regular salary or any minimum, regular payment; (6) EXPOND does not provide
Professionals with training or any equipment, labor, tools, or materials
related to any EOD Contract; and (7) EXPOND does not provide the premises at
which Professionals will perform the work.
(i) Payment for EOD
Activities
All payment received
by a Professional who provides EOD Activities will be in accordance with the
payment terms set forth on the Site and agreed upon by the Professional and the
Client. EXPOND is not a party to the EOD Contract.
After completion of
the EOD Activity, the responsible Professional shall receive payment of the
amount agreed upon in the associated EOD Contract within ten (10) days. Such
payment shall be issued to the Professional through EXPOND’s automated clearing
house (“ACH”) service provider, Stripe, Inc., as further described in
Paragraph 9(a) below.
(ii) Tips
Clients participating
in an EOD Activity may tip the Professional providing such service however,
tips are not mandatory and should not be demanded from Clients by
Professionals. All such tips belong wholly to the Professional and EXPOND
claims no ownership over any part of them.
(iii) Taxes
Professionals
understand, acknowledge and agree that they are solely responsible (1) for all
tax liability associated with payments received from Clients, and that EXPOND
will not withhold any taxes from payments to any Professional; (2) to obtain
any liability, health, workers’ compensation, disability, unemployment, or other
insurance needed, desired, or required by law, and that Professionals are not
covered by or eligible for any insurance from EXPOND; and (3) for determining
whether they are required by applicable law to remit to the appropriate
authorities any value added tax or any other taxes or similar charges and
remitting any such taxes or charges to the appropriate authorities, as
appropriate.
In the event of an
audit of EXPOND, Professionals agree to promptly cooperate with EXPOND and
provide copies of their tax returns and other documents as may be reasonably
requested for purposes of such audit.
(iii) No Fee for
Introducing or for Finding Projects
Although EXPOND may do
so on occasion, it is not in the busines of making direct referrals and does
not always help Professionals secure bookings for EOD Activities. EXPOND merely
makes the Site and Services available to enable Professionals to do so
themselves. Therefore, EXPOND does not charge a referral fee when a
Professional finds a suitable Client. In addition, EXPOND does not charge any
fee or dues for posting public feedback and composite or compiled feedback,
including Composite Information.
(iv) Service Fees for
Professionals
EXPOND uses Stripe to
make payouts to Professionals (“Payout(s)”). The Stripe Recipient
Agreement (https://stripe.com/connect-account/legal/recipient) applies to your receipt of such Payouts.
To receive Payouts from EXPOND, you must provide EXPOND accurate and complete
information about you and your business, and you authorize EXPOND to share it
and transaction information related to your Payout with Stripe.
When EOD Services are
Booked Directly Through the Expond Website:
When a Client makes a
payment for an EOD Contract (“Client Payment”), the Client Payment is
processed through Stripe. Stripe will then issue a Payout to the Professionals
for one hundred percent (100%) of the Client Payment, less a service fee for
the use of the Site and Services, including the communication, invoicing,
reporting, and payment processing services (the “Service Fee”), which
will be remitted to EXPOND.
When EOD Services are
Booked through a Participating Hotel Partner:
When a Client makes a
payment for an EOD Contract (“Client Payment”) that was booked through a
participating hotel referral partner (“Hotel Partner”), the Client
Payment is processed through Stripe. Stripe will then issue a Payout to the
Professionals for one hundred percent (100%) of the Client Payment, less (1) a
twenty percent (20%) referral fee that will be paid to the referring Hotel
Partner, and (2) a service fee for the use of the Site and Services, including
the communication, invoicing, reporting, and payment processing services (the “Service
Fee”), which will be remitted to EXPOND.
4. PARTICIPATION
IN EOD ACTIVITIES
By utilizing the Site
and Services to procure EOD Activities, you represent, warrant, and certify to
EXPOND that you (and any other person or Minor that you register and book
Services on behalf of) are physically able to participate in the EOD Activity selected
and have no known injuries, illness or disability that will impact your ability
to participate in the EOD Activity safely and without risk to your health or
wellbeing. If you are unsure as to your ability to safely participate in any
EOD Activity, you agree to consult with a medical health professional and
obtain the necessary clearance to proceed. You understand and acknowledge that
neither EXPOND nor any Professional offering EOD Activities are authorized, nor
willing to, provide you with any medical advice of any kind. In the event that
a Professional offers medical advice to any user, EXPOND expressly disclaims
any liability arising from any such medical advice.
A. EXPRESS ASSUMPTION
OF RISK
You understand that
participation in EOD Activities may involve physical exercise, sport and or
recreational activities that may cause injury or risk to your health. You
understand, acknowledge, and accept that there is an inherent risk of injury,
including severe illness or death, when choosing to participate in activities
involving physical exercise, sport or wellness offered through the EXPOND
Amenities, which may be the result of the active or passive negligence of the
Client, Professional, or others. You understand, acknowledge, and accept that,
by choosing to participate in or provide the EOD Activity chosen, you are
assuming all risk of injury, illness, death or other loss that may result from
your participation in such activity, whether foreseeable or not.
B. EMERGENCY TREATMENT
In the event that
emergency assistance is required during your participation in an EOD Activity,
you authorize EXPOND, the Professional providing the EOD Activity, any Client
participating in the EOD Activity, or others, to obtain, on your behalf,
medical assistance from any licensed hospital, physician and or medical
personnel and to consent to any treatment deemed necessary for your immediate
care. You agree that you will be solely responsible for payment of all
emergency medical services rendered. You hereby understand, acknowledge, and
agree that EXPOND, EXPOND Professionals providing EOD Activities, and other
Clients, do not assume any responsibility or obligation to provide medical
assistance during your participation in an EOD Activity, including during an
emergency.
C. LOST PERSONAL
PROPERTY
EXPOND, EXPOND’s
officers, directors, employees, successors, agents, partners, and third-party
service providers, EXPOND Professionals, and other Users (the “Released
Parties”) are not responsible for any loss or theft of personal property brought
to or left at the location of any EOD Activity and you hereby release the
Released Parties from any liability arising from such loss or theft.
5. FEEDBACK
You hereby acknowledge
and agree that users, or EXPOND, may publish Content on the Site about users,
such as feedback, Composite Feedback (defined below), geographical location, or
verification of identity or credentials. However, such information is based
solely on unverified data that users voluntarily submit to EXPOND and does not
constitute and will not be construed as an introduction, endorsement, or
recommendation by EXPOND; EXPOND provides such information solely for the
convenience of users.
A. RATING SYSTEM
EXPOND may, from time
to time, utilize a two-way rating system (“Rating System”). This Rating
System is designed to ensure that all EXPOND users who participate in EOD
Activities receive a high-quality experience. To the extent that EXPOND fully
implements and utilizes the Rating System, EXPOND will provide users who have
participated in an EOD Activity, regardless of whether they participated as a
Client or a Professional, with the opportunity to rate the other user they
participated with using the Rating System. For example, a Professional may be
given the opportunity to rate a Client to whom they provided a EOD Activity
using the Rating System. The Rating System allows EXPOND to regularly review
feedback from both Clients and Professionals and, using this input, further
develop and maintain a safe and respectful environment for all EXPOND users.
EXPOND takes all
feedback provided through the Rating System seriously. EXPOND reserves the
right to deactivate any Client Account or Professional Account (as these terms
are defined below) based on feedback regarding the Account holder. Furthermore,
EXPOND reserves the sole and absolute right to (1) make all such ratings public
or private, (2) determine how the Rating System operates, (3) determine if
ratings will be anonymous with respect to each Client Account and Professional
Account, and (4) resolve any disputes concerning or related to the EXPOND
Services.
B. USER FEEDBACK
You acknowledge and
agree that user feedback benefits the EXPOND marketplace, all users, and the
efficiency of the Site. You acknowledge and agree that feedback results for
you, including your rating, wherever referenced, and other user Content
highlighted by EXPOND on the Site or otherwise (“Composite Information”),
if any, may include user comments, user ratings, indicators of user
satisfaction, and other feedback left exclusively by other users. You further
acknowledge and agree that EXPOND will make Composite Information available to
other users, including composite or compiled feedback. EXPOND does not monitor,
influence, contribute to or censor these opinions. You acknowledge and agree
that posted composite or compiled feedback and any other Composite Information
relates only to the provision of the EOD Activities advertised in the Profile
and not to any individual person. You agree not to use the Composite Information
to make any employment, credit, credit valuation, underwriting, or other
similar decision about any other user.
EXPOND does not
generally investigate any remarks posted by users or other user Content for
accuracy or reliability and does not guarantee that user Content is accurate.
You are solely responsible for the Content you post, including the accuracy
such Content, and are solely responsible for any legal action that may be
instituted by other users or third parties as a result of or in connection with
your user Content. EXPOND is not legally responsible for any feedback or
comments posted or made available on the Site by any users or third parties,
even if that information is defamatory or otherwise legally actionable. In
order to protect the integrity of the feedback system and protect users from
abuse, EXPOND reserves the right (but is under no obligation) to remove posted
feedback or information that, in EXPOND’s sole judgment, violates the Terms of
Service or negatively affects our marketplace or otherwise is inconsistent with
the business interests of EXPOND. You acknowledge and agree that you will
notify EXPOND of any error or inaccurate statement in your feedback results,
including the Composite Information, and that if you do not do so, EXPOND may
rely on the accuracy of such information.
C. SITE FEEDBACK
EXPOND invites you, at
any time, to provide your feedback, comments, and suggestions for improvements
to the Site or Site Services. Any feedback you may provide regarding EXPOND,
the Site, or the Services is entirely voluntary. You agree that EXPOND will own
all feedback, and you hereby assign and agree to assign to EXPOND all right,
title, and interest in and to your feedback and all intellectual property
rights associated therewith. In addition, you hereby waive any moral rights you
have to your feedback. You are free to submit your feedback help@goEXPOND.com.
6. REGISTRATION
A. REGISTRATION AND
ACCEPTANCE
By registering to
create an account to use the Site or access the Services (an “Account”)
on or after the Effective Date, or by clicking to accept Terms of Service when
prompted on the Site, you agree to abide by this Agreement and the Terms of
Use.
Certain portions
and/or aspects of the Site and Services are only available to users with an
Account. EXPOND reserves the right to decline any user from registering to
create an Account or adding an Account of a different type (i.e., as a Client
or Professional), for any lawful reason, including supply and demand, cost to
maintain data, or other business considerations. If you create an Account as an
employee or agent on behalf of a company, you represent and warrant that you
are authorized to enter into binding contracts, including the Terms of Service,
on behalf of yourself and the company.
Your Account status is
subject to your continued compliance with the Terms of Service and we reserve
the right to remove the Account of an user, at any time, in our sole
discretion.
B. ACCOUNT ELIGIBILITY
EXPOND offers the Site
for the EXPOND Purpose only. By registering for an Account and/or using the
Site and Services, you hereby represent that you are: (1) at least 18 years of
age and (2) legally permitted to access the Site and utilize the Services.
(i) Registration of Minors.
Registration of an
Account by anyone under the age of 18 renders that Account void, thereby
revoking all permission to access the Site and/or Services. If you are booking
an EOD Activity for an individual under the age of 18 (“Minor”), you
expressly acknowledge and agree that in doing so, the Terms of Service shall be
binding on the Minor, and on you on behalf of the Minor, insofar as they relate
to the Minor’s participation in the EOD Activity and the booking of such
activity using the Services.
(ii) Access Outside of
the United States.
By agreeing to the
Terms of Service, you certify that you are legally permitted to access the
Site, utilize the Services, and create an Account. This Agreement is void where
prohibited by law, and permission to access the Site and Services is thereby
revoked. EXPOND does not claim that the Site or Site Services may be lawfully
accessed by you outside of the United States. If you choose to access the Site
or utilize the Services outside of the United States, you are doing so at your
own risk
(iii) Professionals.
To register for a
Professional Account (defined below), you must, and hereby represent that you:
(1) are an employee or agent of, and authorized to act for and bind, an
independent business (whether it be as a self-employed individual/sole
proprietor or as a corporation, limited liability company, or other entity);
(2) will use the Site for the EXPOND Purpose only; and (c) will comply with any
licensing, registration, or other requirements with respect to your business,
or the business for which you are acting, and the EOD Activities you are
providing.
C. ACCOUNT PROFILE
To register for an
Account, you must first (1) complete our onboarding process (“Onboarding
Process”) as directed on the Site, (2) complete a user profile (“Profile”),
which you consent to be shown to other users and to be shown to the public, and
(3) complete any additional forms and/or tasks requested by EXPOND. Through the
Onboarding Process, if you are a Professional, you will be required to upload
various materials (e.g., relevant certifications, Form I-9, etc.). You agree to
provide true, accurate, and complete information regarding yourself, your
certifications and qualifications (if you’re a Professional), your insurance
(if you’re a Professional), and your physical capabilities throughout the
Onboarding Process, on your Profile, and in all registration and other forms
you access on the Site or provide to us and to update your information to
maintain its truthfulness, accuracy, and completeness.
If, when creating your
Profile, you choose to submit your username or password for a third-party
website (i.e., Facebook), you acknowledge, agree, and consent to the receipt by
EXPOND of your information that is made available by such third-party website.
You further consent to EXPOND using and sharing such information in accordance
with its Privacy Policy.
D. ACCOUNT TYPES
EXPOND offers two (2)
types of Accounts. Once you have registered for one Account type, you are
permitted to add an additional Account of a different type using your same
username and password.
We reserve the right
to revoke your Account and any and all linked accounts, as well as your access
to the Site and Services, without warning, if we determine, in our sole
discretion, that false or misleading information has been provided in creating,
marketing, or maintaining your Profile or Account.
(i) Client
Account.
You can register for
an Account or add an Account type to use the Site and Services as a Client (a “Client
Account”)
(ii) Professional
Account.
You can register for
an Account or add an Account type to use the Site and Services as a
Professional (a “Professional Account”). When registering for a
Professional Account, you agree not to provide any false or misleading
information about your identity or location, business, skills, or the services
you provide and are qualified to provide and to correct any such information
that is or becomes false or misleading.
When you register for
a Professional Account, and from time to time thereafter, your Account will be
subject to verification, including, but not limited to, validation against
third-party databases or the verification of one or more official government or
legal documents that confirm your identity, your location, and your ability to
act on behalf of your business. You authorize EXPOND, directly or through third
parties, to make any inquiries necessary to validate your identity, your
location, and confirm your ownership of your email address or financial
accounts, subject to applicable law. When requested, you must timely provide us
with complete information about yourself and your business, which includes, but
is not limited to, providing official government or legal documents. During
verification some Account features may be temporarily limited. When a
verification is successfully completed, Account features will be restored.
E. TEXT MESSAGES,
NOTIFICATIONS, AND TELEPHONE CALLS:
You understand that by
providing your wireless telephone number(s) now or in the future, you consent
to being contacted at those numbers using phone calls and text messages for
service reminders and appointments. You understand and agree that by providing
your wireless telephone number you are consenting to receive calls or texts at
that number. You also consent to receiving emails to any email address(es) you
provide. You further understand and agree that these communications may contain
your non-public information. You explicitly confirm that this consent covers
the use of these contact methods to call or send text messages to the wireless
telephone number(s) and to send text or email messages to the email address(es)
you provide, for which you may incur a charge. Separately, we may seek your
prior express written consent for marketing text messages or telephone calls.
For all communications, you can control permission for calls or texts by
contacting support@goexpond.com.
F. USERNAMES AND
PASSWORDS
Each person who uses
the Site must register for their own Account. When you register for an Account,
you will be asked to choose a username and password for the Account. You are
entirely responsible for safeguarding and maintaining the confidentiality of
your username and password. You agree not to share your username or password
with any person, and, if you are a legal entity who is not a natural person, to
only share your username and password with a person who is authorized to use
your Account. You authorize EXPOND to assume that any person using the Site
with your username and password, either is you or is authorized to act for you.
You agree to notify us immediately if you suspect or become aware of any
unauthorized use of your Account or any unauthorized access to the password for
any Account. You further agree not to use the Account or log in with the username
and password of another user of the Site if (1) you are not authorized to use
both or (2) the use would violate the Terms of Service.
G. ACCOUNT
PROHIBITIONS
We do our best to keep
the EXPOND Site and Services safe, but we cannot guarantee it. We need your
help to do that.
You agree not to do
any of the following while accessing the EXPOND Site or utilizing the Services:
(1) use the Services beyond the scope of the Terms of Services; (2) post,
publish, submit, link to, or transmit any text, graphics, or other material
that is: (i) false or misleading; (ii) defamatory; (iii) invasive of another
person’s privacy; (iv) obscene, pornographic, or offensive; (v) promotes
bigotry, racism, hatred, or harm against any individual or group; (vi)
infringing upon another’s rights, including any intellectual property rights
and rights of privacy and publicity; or (vii) violating, or encouraging any
conduct that would violate, any applicable law or regulation or would give rise
to civil liability; (3) access, tamper with, or use non-public areas of the
Site, EXPOND’s computer systems, or the technical delivery systems of EXPOND’s
providers; (4) attempt to probe, scan, or test the vulnerability of any EXPOND
system, network, or software or breach any EXPOND security or authentication
measures; (5) access, search or attempt to access or search the Site by any
means (automated or otherwise) including but not limited to any engine,
software, tool, agent, device or mechanism, except through the currently
available published interfaces that are provided by EXPOND (and only pursuant
to the Terms of Service), unless EXPOND has consented to you doing so through a
separate agreement; (6) send unsolicited email, junk mail, spam, chain letters,
promotions or advertisements for products or services via the Site; (7) engage
in any unlawful multi-level marketing, such as a pyramid scheme using the Site
or Services; (8) attempt to decipher, decompile, disassemble or reverse
engineer any of the software used to provide the Services; (8) interfere with,
or attempt to interfere with, the access of any other user, host or network,
including, without limitation, sending a virus, overloading, flooding,
spamming, or mail-bombing the Site or Site Services; (9) impersonate or
misrepresent your affiliation with any person or entity; (10) launch any
automated system, including without limitation, “robots,” “spiders,” or
“offline readers,” that accesses the Site or Site Services in a manner that
sends more request messages to the EXPOND servers in a given period of time
than a human can reasonably produce in the same period by using a conventional
on-line web browser, including but not limited to using scripts to connect with
other users or send comments or messages to other users; (11) use sexually suggestive
imagery or any other unfair, misleading, or deceptive Content intended to draw
traffic to your profile; (12) solicit login information or access an account
belonging to someone else; (13) collect or harvest any personally identifiable
information, including account names, from the Site or Services; (14) use the
Site to display any commercial advertisement that is not authorized in writing
by EXPOND, promote or engage in commercial transactions through the Site and/or
Services accept to fulfill the EXPOND Purpose or accept payment or anything of
value from a third person in exchange for your performing any commercial
activity through the unauthorized or impermissible use of the Site or Services;
(15) use the Site or Services to communicate with any user except for the
purpose of facilitating the Site Purpose; or; (16) pay for any EOD Activities
by any means except through the Site or Services.
EXPOND RESERVES THE
RIGHT TO TERMINATE YOUR ACCOUNT IF YOU ENGAGE IN ANY OF THE ABOVE ENUMERATED
PROHIBITED ACTIONS. IF EXPOND DECIDES TO TEMPORARILY OR PERMANENTLY CLOSE YOUR
ACCOUNT, EXPOND HAS THE RIGHT WHERE ALLOWED BY LAW, BUT NOT THE OBLIGATION, TO:
(1) NOTIFY OTHER USERS THAT HAVE ENTERED INTO EOD CONTRACTS WITH YOU TO INFORM
THEM OF YOUR CLOSED ACCOUNT STATUS; AND (2) PROVIDE THOSE USERS WITH A SUMMARY
OF THE REASONS FOR YOUR ACCOUNT CLOSURE. YOU AGREE THAT EXPOND WILL HAVE NO
LIABILITY ARISING FROM OR RELATING TO ANY NOTICE THAT IT MAY PROVIDE TO ANY
USER REGARDING CLOSED ACCOUNT STATUS OR THE REASON(S) FOR THE CLOSURE.
H. ACCOUNT PRIVACY
Any information that
you provide in your use of the Site and/or Services is subject to our Privacy
Policy, which governs our collection and use of information from and about you.
You consent to the collection and use (as set forth in our Privacy Policy) of
your personal information and Content, including the transfer of this
information to the United States and/or other countries for storage,
processing, and use by EXPOND. As part of providing you with the Site and/or Services,
we may need to provide you with certain communications, such as service
announcements and administrative messages. These communications are considered
part of the Site and Services, which you may not be able to opt-out from
receiving.
I. ACCOUNT TERMINATION
You may terminate your
Account and Profile using the Site by selecting to do so through your Profile.
Upon proper termination of your Account and Profile, your right to use the Site
and Services will automatically terminate. EXPOND is not a party to any EOD
Contract between users. Consequently, users understand and acknowledge that
termination of this Agreement or the Terms of Services, or any attempt to do
so, does not terminate or otherwise impact any EOD Contract entered into
between users.
(i) Account Data on
Closure
Except as otherwise
required by law, if your Account is closed for any reason, you will no longer
have access to data, messages, files, or other material you keep on the Site
and any closure of your Account may involve deletion of any Content stored in
your Account for which EXPOND will have no liability whatsoever. EXPOND, in its
sole discretion and as permitted or required by law, may retain some or all of
your Account information.
(ii) Survival
After termination of
your Account, certain provisions will survive and continue in full force and
effect. For example, the provisions requiring arbitration, permitting audits,
protecting intellectual property, indemnification, payment of fees, and setting
forth limitations of liability each, by their nature, contemplate performance
or observance after the termination of your Account and the Terms of Service.
Without limiting any other provisions of the Terms of Service, the termination
of your Account and the Terms of Service for any reason will not release you or
EXPOND from any obligations incurred prior to such termination, or that
thereafter may accrue in respect of any act or omission prior to such
termination.
7. CONFIDENTIAL
INFORMATION
Users may agree to any
terms they deem appropriate with respect to confidentiality. If and to the
extent that the Users do not articulate any different agreement with regard to
confidentiality, then they agree that this Paragraph 7 applies. To the extent a
user provides information they deem to be confidential (“Confidential
Information”) to another user, the recipient will protect the secrecy of
the discloser’s Confidential Information with the same degree of care as it
uses to protect its own Confidential Information, but in no event with less
than due care. On a user’s written request, the party that received
Confidential Information will promptly destroy or return the disclosing party’s
Confidential Information and any copies thereof.
8. USER
CONTENT
Once you have
registered your Account, you may be permitted to contribute Content on the Site
using the Services throughout the duration of this Agreement. At all times, you
will retain ownership of your Content and any intellectual property rights
attached thereto.By contributing Content on the Site, through the upload or
submission of such Content using the Site Services, you hereby agree to grant
to EXPOND a worldwide, transferable, perpetual, non-exclusive, royalty-free
license to use, copy, reproduce, sublicense, cache, store, process, adapt,
modify, create derivative works of, publish, transmit, display, and distribute,
in any and all media or distribution methods now known or later developed (“License”),
the Content contributed. You understand that your Content may be used by EXPOND
and/or its partners or affiliates and that you may be subject to liability if
you do not have adequate rights to authorize the License of such Content. You
agree that by allowing EXPOND to License your Content, EXPOND has the right to
make such Content available to other companies, organizations or individuals
for the syndication, broadcast, distribution, or publication of such Content on
other media and services. Without limiting the scope of any Content License, we
may modify or adapt your Content in order to transmit, display, or distribute
it over computer networks and in various media and/or make changes to your
Content as are necessary to conform and adapt that Content to any requirements
or limitations of any networks, devices, services, or media.
With respect to any
Content contributed, you represent and warrant the following: (1) you possess
the rights necessary to grant a License to EXPOND with respect to your Content;
(2) the submission and use of your Content on or through the Site Services or
as otherwise contemplated herein does not violate the privacy rights, publicity
rights, intellectual property rights, contract rights, or any other rights of
any person or entity, (3) you will comply with all laws and regulations, and
(4) you will comply with all guidelines or other terms EXPOND makes available
to you (via the EXPOND Site, Services, or otherwise) related to your use of
these services. You agree to pay for all royalties, fees, and any other monies
owing to any person or entity that arise as a result of any Content posted by
you on or through the Site.
The Content you
contribute using the Site Services can be viewed by other users of the Site
Services and possibly through third-party websites and services. You agree to
only contribute Content that you are comfortable sharing with others. You are
responsible for any Content you contribute, whether publicly posted or
privately transmitted. We do not claim to monitor or control all Content
contributed through the Site Services. We disclaim responsibility for such
Content. We reserve the right, but do not have the obligation, to remove or
refuse to accept or distribute any Content contributed using the Site Services.
9. FEES AND
PAYMENT
A. FEES
Some Site Services
require payment of fees, this includes the reservation and/or booking of EOD
Activities. Where such fees are owed, they will be stated in United States
Dollars on the Site. You agree that you are responsible for the payment of all
applicable fees with respect to fee-based Site Services chosen by you, as well
as all related taxes or additional charges associated with this fee. Unless
expressly stated otherwise, all fees are non-refundable. When making a payment
using the Site, you represent to EXPOND that you are the authorized account
holder, or an authorized user of, the account associated with the method of
payment utilized.
All fee-based Services
are provided by EXPOND “as is” with no warranty of any kind. EXPOND may modify
and/or eliminate such fee-based Site Services at its discretion. EXPOND may
change the prices associated with any fee-based Site Service at any time. Prior
to any change in price taking effect, EXPOND will notify you of the change and
provide you with the new price(s) by e-mail. EXPOND will also post a notice
with such information included on the Site.
10. COPYRIGHTS
AND INTELLECTUAL PROPERTY POLICY
We respect copyright
law and expect our users to do the same. The copyrights and other intellectual
property rights of creators and owners of any Content are important to EXPOND.
If you become aware of misuse of the Site or Site Services by any person,
please contact help@goEXPOND.com to report any perceived abuse. If you receive
a notice of infringement under the Digital Millennium Copyright Act for any
content that is transmitted to us as part of the Site, you will immediately
provide notice to us so that we can take appropriate action.
EXPOND has adopted the
following policy toward copyright infringement with respect to the Site in
accordance with the Digital Millennium Copyright Act, a copy of which is
located at http://www.loc.gov/copyright/legislation/dmca.pdf. To obtain the address of EXPOND’s designated
agent for copyright takedown notices and to learn more about EXPOND’s copyright
infringement policy, please email us at help@goexpond.com.
11. THIRD PARTY WEBSITES, THIRD PARTY CONTENT, & ADVERTISING
The Site may contain
links or references to third-party websites or resources (including but not
limited to links provided by other users), as well as Content and other
information belonging to or originating from third parties (including but not
limited to other users) (collectively, the “Third-Party Sites, Resources,
and Content”). You understand that by using the Site, you may be exposed to
Third-Party Sites, Resources, and Content that might be offensive, harmful,
inaccurate, or otherwise inappropriate, or in some cases, postings that have
been mislabeled or are otherwise deceptive. You acknowledge and agree that
EXPOND is not responsible or liable, and EXPOND disclaims any liability, for:
(1) the availability or accuracy of the Third-Party Sites, Resources, and
Content; and/or (2) the content, products, or services on or available from the
Third-Party Sites, Resources, and Content. We do not endorse, support,
represent or guarantee the completeness, truthfulness, accuracy, or reliability
of any Third-Party Sites, Resources, and Content or endorse any opinions
expressed via the Site. You acknowledge sole responsibility for and assume all
risk arising from your visits to or use of any Third-Party Sites, Resources,
and Content.
The Site may include
advertisements, which may be targeted to the Content provided by you or others
through the Site, for example in your booking requests or queries. The types
and extent of advertising provided through the Site are subject to change. In
consideration for EXPOND granting you use of the EXPOND Site, you agree that
EXPOND and its third-party providers and partners may place such advertising on
the Site in connection with the display of Content or information whether
submitted by you or others.
12. INDEMNIFICATION
You agree to
indemnify, hold harmless and defend EXPOND (if EXPOND so elects), and the
Released Parties, at your expense, from any and all claims, and any and all
damages (whether actual, punitive, consequential or otherwise), losses,
liabilities, settlements, and expenses (including, without limitation, reasonable
attorneys’ fees) however arising and in any way related to: (1) your breach of
the Terms of Service; (2) your use of Site or Site Services; (3) your
involvement, provision or participation in any EOD Activity; (4) your Content;
(5) your violations of applicable laws, rules or regulations in connection with
the Site or Site Services, or (6) your negligence or willful misconduct related
to or arising out of the provision of services as a Professional, or the
participation in an EOD Activity as a Client. EXPOND will provide you with
written notice of any claim to the extent made by a third party. EXPOND
reserves the right, at its own expense, to assume the exclusive defense and
control of any matter subject to indemnification by you, and, if EXPOND exercises
such right, you agree to cooperate with EXPOND as reasonably required in the
defense of such claim.
13. WARRANTIES
AND DISCLAIMER
THE EXPOND SITE,
EXPOND SERVICES, AND CONTENT YOU ACCESS THROUGH THE EXPOND SITE SERVICES IS
PROVIDED AS IS AND THERE ARE NO WARRANTIES, CLAIMS OR REPRESENTATIONS MADE BY
EXPOND, EITHER EXPRESS, IMPLIED, OR STATUTORY, WITH RESPECT TO THE EXPOND SITE,
EXPOND SITE SERVICES, OR CONTENT YOU ACCESS THROUGH THE EXPOND SITE SERVICES,
AND EXPOND DISCLAIMS ALL WARRANTIES, EXPRESS OR IMPLIED, INCLUDING BUT NOT
LIMITED TO ANY WARRANTIES OF QUALITY, PERFORMANCE, NON-INFRINGEMENT,
MERCHANTABILITY, OR FITNESS FOR A PARTICULAR PURPOSE, AND ALSO THOSE THAT COULD
BE CREATED BY COURSE OF DEALING, COURSE OF PERFORMANCE, OR TRADE USAGE.
EXPOND DOES NOT
WARRANT THAT THE EXPOND SITE, EXPOND SITE SERVICES OR CONTENT ACCESSED THROUGH
THE SITE SERVICES WILL MEET YOUR NEEDS OR BE FREE FROM ERRORS, OR THAT THE
OPERATION OF THE EXPOND SITE OR PROVISION OF THE SERVICES WILL BE AVAILABLE OR
UNINTERRUPTED. EXPOND DOES NOT REPRESENT OR WARRANT THAT DEFECTS WILL BE
CORRECTED, OR THAT THE EXPOND SITE, EXPOND SITE SERVICES OR CONTENT ACCESSED
THROUGH THE EXPOND SITE SERVICES IS FREE OF VIRUSES OR OTHER HARMFUL
COMPONENTS. EXPOND MAKES NO WARRANTY REGARDING THE QUALITY OF THE EXPOND SITE,
EXPOND SERVICES, EOD ACTIVITIES OR THE TIMELINESS, TRUTHFULNESS, COMPLETENESS
OR RELIABILITY OF THE EXPOND SITE SERVICES OR ANY CONTENT OR OTHER INFORMATION
OBTAINED THROUGH THE THEM. EXPOND DOES NOT GUARANTEE THE EXPOND SITE WILL BE
OPERABLE AT ALL TIMES OR ANY TIME. WITHOUT LIMITING THE EFFECT OF THIS
PARAGRAPH 13, YOU AGREE THAT EXPOND WILL HAVE NO LIABILITY FOR UNAVAILABILITY
(1) CAUSED BY OUTAGES TO ANY PUBLIC INTERNET BACKBONES, NETWORKS OR SERVERS,
(2) CAUSED BY ANY FAILURES OF YOUR EQUIPMENT, SYSTEMS OR LOCAL ACCESS SERVICES,
(3) FOR MAINTENANCE OR (4) RELATING TO EVENTS BEYOND EXPOND’S CONTROL SUCH AS
UNAVAILABILITY OF PROFESSIONALS, NO SHOWS, STRIKES, RIOTS, INSURRECTION, FIRES,
FLOODS, EXPLOSIONS, WAR, GOVERNMENTAL ACTION, LABOR CONDITIONS, EARTHQUAKES,
NATURAL DISASTERS, GLOBAL PANDEMIC OR INTERRUPTIONS IN INTERNET SERVICES TO AN
AREA WHERE EXPOND’S SERVERS ARE LOCATED OR CO-LOCATED.
NO ADVICE OR
INFORMATION, WHETHER ORAL OR WRITTEN, OBTAINED FROM EXPOND, PROFESSIONALS, OR
THROUGH THE EXPOND SERVICES WILL CREATE ANY WARRANTY NOT EXPRESSLY MADE HEREIN.
THE FOREGOING EXCLUSIONS AND DISCLAIMERS ARE AN ESSENTIAL PART OF THE TERMS OF
SERVICE AND FORM THE BASIS FOR DETERMINING THE PRICE CHARGED FOR THE EXPOND
SITE AMENITIES. SOME JURISDICTIONS DO NOT ALLOW EXCLUSION OF AN IMPLIED
WARRANTY, SO PORTIONS OF THIS DISCLAIMER MAY NOT APPLY TO YOU.
By agreeing to an EOD
Client, Client’s declare that he or she is fully physically, mentally and
emotionally fit for and capable of participation in an EOD Activity. Client’s
state of fitness includes but is not limited to the following: A) Client’s
physical health, well-being and fitness, including but not limited to
possessing ability to walk, run, pedal or skate appropriately for the nature of
the EOD Activity, B) Client’s mental and emotional well-being appropriate for
participation in an EOD, C) Client’s sobriety and lack of being under influence
of alcohol, drugs, medications, controlled or drowsiness-inducing substances or
narcotics, or being under influence of any other substance which may affect
Client’s physical, emotional or mental ability to participate in an EOD
Activity, and E) Client’s lack of any condition, disposition, illness,
disease, ailment or pregnancy for which participation in an EOD Activity may
cause negative or adverse effect(s) to Client’s health or well-being.
Client is additionally
aware that images or recordings may be taken during the course of an EOD
Activity, and Client hereby grants the Professional and EXPOND permission to
the rights of Client’s image, recording, likeness and/or sound of Client’s
voice as recorded on an EOD Activity, without payment or any other
consideration.
14. LIMITATION
OF LIABILITY AND RELEASE.
A. LIMITATION OF
LIABILITY.
IN ADDITION TO YOUR
RECOGNITION THAT EXPOND IS NOT A PARTY TO ANY EOD CONTRACT ENTERED INTO BY YOU,
YOU ACKNOWLEDGE AND AGREE THAT, TO THE MAXIMUM EXTENT PERMITTED BY LAW, THE
ENTIRE RISK ARISING OUT OF YOUR ACCESS TO AND USE OF THE EXPOND SITE, SERVICES,
AND PARTICIPATION IN THE EOD ACTIVITIES BOOKED THROUGH THE EXPOND SITE REMAINS
WITH YOU. NEITHER EXPOND NOR ANY PROFESSIONALS WILL BE LIABLE FOR ANY
INCIDENTAL, SPECIAL, EXEMPLARY, PUNITIVE OR CONSEQUENTIAL DAMAGES, INCLUDING
BUT NOT LIMITED TO (1) LOST PROFITS, LOSS OF DATA OR LOSS OF GOODWILL, SERVICE
INTERRUPTION, COMPUTER DAMAGE OR SYSTEM FAILURE, OR THE COST OF SUBSTITUTE
PRODUCTS OR SERVICES ARISING OUT OF OR IN CONNECTION WITH THE TERMS OF SERVICE
OR THE USE OF OR INABILITY TO USE THE SITE SERVICES, WHETHER BASED ON WARRANTY,
CONTRACT, TORT (INCLUDING NEGLIGENCE), (2) PRODUCT LIABILITY OR ANY OTHER LEGAL
THEORY, AND (3) INCLUDING CLAIMS STEMMING FROM OR RELATED TO PERSONAL INJURY,
ILLNESSES, ACCIDENTS, DEATH, PROPERTY LOSS, OR ANY OTHER LOSS OR GRIEVANCE,
ARISING FROM PARTICIPATION ON ANY TOUR, ACTIVITY OR EVENT OFFERED, CONDUCTED OR
PROMOTED BY THE COMPANY OR ANY PROFESSIONAL, AND WHETHER OR NOT WE HAVE
BEEN INFORMED OF THE POSSIBILITY OF SUCH DAMAGE, EVEN IF A LIMITED REMEDY SET
FORTH HEREIN IS FOUND TO HAVE FAILED OF ITS ESSENTIAL PURPOSE. YOU SPECIFICALLY
ACKNOWLEDGE THAT WE ARE NOT LIABLE FOR THE NEGLIGENT, WILLFUL, DEFAMATORY,
OFFENSIVE, OR ILLEGAL CONDUCT OF OTHER USERS (INCLUDING WITHOUT LIMITATION
CLIENTS AND PROFESSIONALS) OR THIRD PARTIES AND THAT THE RISK OF INJURY FROM
THE FOREGOING RESTS ENTIRELY WITH YOU. FURTHER, EXPOND WILL HAVE NO LIABILITY
TO YOU OR TO ANY THIRD PARTY FOR ANY OF YOUR CONTENT OR THIRD-PARTY CONTENT
UPLOADED ONTO OR DOWNLOADED THROUGH THE EXPOND SITE SERVICES.
IN NO EVENT WILL
EXPOND’S AGGREGATE LIABILITY ARISING OUT OF OR IN CONNECTION WITH THE TERMS OR
SERVICES OR THE USE OF OR INABILITY TO USE THE EXPOND SITE OR SERVICES EXCEED
THE GREATER OF THE AMOUNTS YOU HAVE PAID TO US FOR USE OF THE EXPOND SITE AND
SERVICES AND ONE HUNDRED DOLLARS ($100).
YOU ON BEHALF OF
YOURSELF, ANY PERSON THAT YOU BOOK AN EOD ACTIVITY FOR THROUGH THE EXPOND’S
SERVICE (INCLUDING WITHOUT LIMITATION YOUR CHILDREN), YOUR HEIRS, PERSONAL
REPRESENTATIVES, AGENTS, SUCCESSORS AND ASSIGNS, AND ANYONE ELSE WHO MAY MAKE A
CLAIMS ON YOUR BEHALF (RELEASORS), DO HEREBY FULLY AND IRREVOCABLY RELEASE AND
FOREVER DISCHARGE EXPOND, THE PROFESSIONALS, AND THE RELEASED PARTIES (DEFINED
ABOVE), FROM ANY AND ALL LIABILITY, CLAIMS AND DEMANDS OF WHATEVER KIND OR
NATURE, ARISING UNDER LAW, EQUITY, STATUTE OR CONTRACT, WHICH ARISE OR MAY
HEREAFTER ARISE FROM OR ARE IN ANY WAY CONNECTED WITH YOUR PARTICIPATION IN EOD
ACTIVITIES OR ACCESS TO THE EXPOND SITE OR SERVICES, INCLUDING WITHOUT
LIMITATION, ANY PERSONAL INJURY, ILLNESS, LOSS OF LIFE, SELF-HARM, DAMAGE TO
PERSONS OR PROPERTY, OR LOSS OF PROPERTY.
THE LIMITATIONS OF
DAMAGES AND RELEASE SET FORTH HEREIN ARE FUNDAMENTAL ELEMENTS OF THE BASIS OF
THE BARGAIN BETWEEN EXPOND AND YOU. SOME JURISDICTIONS DO NOT ALLOW THE
EXCLUSION OR LIMITATION OF LIABILITY FOR CONSEQUENTIAL OR INCIDENTAL DAMAGES,
SO THE ABOVE LIMITATION MAY NOT APPLY TO YOU.
15. ALTERNATIVE
DISPUTE RESOLUTION
If a dispute arises
out of or relates to these terms, or the breach thereof, and if the dispute
cannot be settled through negotiation, you (and the parties to the dispute)
agree first to try in good faith to settle the dispute by mediation. If the
dispute is not settled by mediation, the dispute shall be settled by
arbitration administered by the American Arbitration Association under its
Commercial Arbitration Rules, and judgment on the award rendered by the
arbitrator(s) may be entered in any court having jurisdiction thereof. THIS
IS A WAIVER OF RIGHTS TO A JURY TRIAL, IF ANY.
Upon demanding
arbitration, you must give written notice of any claim to EXPOND, setting out
the basis of the claim, and proposing the name of an arbitrator, no later than
twelve (12) months after the occurrence of the event giving rise to the claim.
Otherwise, the claim shall be void and deemed waived even if there is a federal
or state statute of limitations which would have given you more time to pursue
the claim. Any arbitrator you propose must either be a retired judge or be an
attorney who has at least 10 years of relevant experience to the claim at
issue. Any responding party to the demand, has twenty (20) business days in
which to respond to the arbitration demand in a written answer. If a response
is not timely made, or if the responding party agrees with the person proposed
as the arbitrator, then the person named by the demanding party will serve as
the arbitrator. If the responding party submits a written answer rejecting the
proposed arbitrator, then, unless the parties agree on an arbitrator, on the
request of either party, the American Arbitration Association will select an
arbitrator pursuant to its method of appointment for the Resolution of
Commercial Disputes.
You (and the parties
to the dispute) are entitled to discovery sufficient to adequately arbitrate
the claim(s), including access to essential documents and witnesses, determined
by the arbitrator as necessary to a full and fair exploration of the issues in
dispute, consistent with the expedited nature of arbitration. No less than
thirty (30) calendar days before the arbitration, a party may serve a document
request calling for any document that would be discoverable in civil
litigation. The party served with this request shall deliver the requested
documents and any objections within ten (10) business days. Each party may take
no more than three (3) depositions, unless additional depositions are allowed
by the arbitrator for good cause. All depositions must be completed as of
fourteen (14) calendar days before the arbitration hearing. The arbitrator
shall have the power to resolve any dispute over the exchange of documents or
depositions; issue subpoenas for the attendance of witnesses and subpoenas
duces tecum for the production of books, records, documents, or other evidence;
to order depositions to be used as evidence; and subject to the limitations
above, enforce the rights, remedies, procedures, duties, liabilities, and
obligations of discovery as if the arbitration were a civil action before a
California Superior Court.
The arbitration will
take place in Santa Barbara, California at a time and place selected by the
arbitrator.
Within fifteen (15)
days from the date the hearing is closed, the arbitrator will submit a
tentative decision in writing, specifying the reasoning for the decision and
any calculations necessary to explain the award. The tentative decision will
dispose of each issue submitted to the arbitrator. Each party has 15 days in
which to submit written comments to the tentative decision. Within 10 days
after the deadline for written comments, the arbitrator will announce the final
award in a writing provided to the parties. The arbitrator’s award is subject
to judicial review for errors of law or legal reasoning. Before arbitration
commences, each party to the dispute will pay the arbitrator half of the expected
cost of the arbitration. Unless otherwise ordered by the arbitrator, each party
shall pay its own attorneys’ fees, witness fees, and other expenses incurred by
the party.
16. MISCELLANEOUS
A. ENTIRE AGREEMENT
This Agreement,
together with the additional agreements that form the Terms of Service,
constitute the complete and exclusive statement of understanding between EXPOND
and you regarding the EXPOND Site, Site Amenities and EOD Activities and
supersede and replace any prior agreements, representations and communications
(both written and oral) between EXPOND and you regarding the Site, Site
Amenities, and/or EOD Activities; provided that, if you enter into a separate
written agreement with EXPOND, such written agreement will supersede these
terms to the extent there is a conflict. You may not assign or transfer the
terms herein to any other person or entity. EXPOND reserves the right to assign
these terms to any other entity.
B. ASSIGNABILITY
User may not assign
the Terms of Service, or any of its rights or obligations hereunder, without
EXPOND’S prior written consent in the form of a written instrument signed by a
duly authorized representative of EXPOND. EXPOND may freely assign this
Agreement and the other Terms of Service without user’s consent. Any attempted
assignment or transfer in violation of this subsection will be null and void.
Subject to the foregoing restrictions, the Terms of Service are binding upon
and will inure to the benefit of the successors, heirs, and permitted assigns
of the parties.
C. SEVERABILITY;
INTERPRETATION
If and to the extent
any provision of this Agreement or the other Terms of Service is held illegal,
invalid, or unenforceable in whole or in part under applicable law, such
provision or such portion thereof will be ineffective as to the jurisdiction in
which it is illegal, invalid, or unenforceable to the extent of its illegality,
invalidity, or unenforceability and will be deemed modified to the extent
necessary to conform to applicable law so as to give the maximum effect to the
intent of the parties. The illegality, invalidity, or unenforceability of such
provision in that jurisdiction will not in any way affect the legality,
validity, or enforceability of such provision in any other jurisdiction or of
any other provision in any jurisdiction.
D. FORCE MAJEURE
The parties to this
Agreement will not be responsible for the failure to perform, or any delay in
performance of, any obligation hereunder for a reasonable period due to labor
disturbances, accidents, fires, floods, telecommunications or Internet
failures, strikes, wars, riots, rebellions, blockades, acts of government,
governmental requirements and regulations or restrictions imposed by law or any
other conditions beyond the reasonable control of such party.
E. MODIFICATIONS;
WAIVER
No modification or
amendment to the Terms of Service will be binding upon EXPOND unless they are
agreed in a written instrument signed by a duly authorized representative of
EXPOND or posted on the Site by EXPOND. Email will not constitute a written
instrument as contemplated by this Section 16E. Our failure to act with respect
to a breach by you or others does not waive our right to act with respect to
subsequent or similar breaches. We do not guarantee we will take action against
all breaches of this User Agreement.
F. CHOICE OF LAW
These Terms will be
governed by the laws of the State of California without regard to any conflict
of laws provisions. The exclusive jurisdiction and venue of any action with
respect to the subject matter of these terms will be Santa Barbara, California,
and the parties’ consent to personal jurisdiction therein and waive any
objection to jurisdiction and venue in such location.
G. NOTICE
The EXPOND Site and
Site Amenities are provided by EXPOND INC., 2020 Alameda Padre Serra #223,
Santa Barbara, CA 93103. If you have any questions about the terms contained
herein, please contact us at help@goEXPOND.com.